Help Center
Nonprofit Resources (Legacy Platform)
Nonprofit Resources (Legacy Platform)
Resources to Get Started
User Account Management
Creating Your Report
Impact Model Resources
Post-Submission Tips
Report Content Tips
Report Builder Tips
Strengthening Measurement
Using Your Data
Donor Resources
True Impact Overview
Managing and Supporting Grantee Reporting
How to Navigate the Data Dashboard
Using and Communicating Social Impact Data
Legacy Platform Resources
Updated Platform Resources
Nonprofit Resources (Updated Platform)
Getting Started with True Impact
Account Management
Creating Your Report
Impact Model Resources
Post-Submission Resources
Strengthening Measurement
Using Your Data
Common Questions
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Help Center
Nonprofit Resources (Legacy Platform)
Nonprofit Resources (Legacy Platform)
Resources to Get Started
User Account Management
Creating Your Report
Impact Model Resources
Post-Submission Tips
Report Content Tips
Report Builder Tips
Strengthening Measurement
Using Your Data
Donor Resources
True Impact Overview
Managing and Supporting Grantee Reporting
How to Navigate the Data Dashboard
Using and Communicating Social Impact Data
Legacy Platform Resources
Updated Platform Resources
Nonprofit Resources (Updated Platform)
Getting Started with True Impact
Account Management
Creating Your Report
Impact Model Resources
Post-Submission Resources
Strengthening Measurement
Using Your Data
Common Questions
Nonprofit Resources (Legacy Platform)
Resources for our most commonly used platform.
Resources to Get Started
Welcome to True Impact!
What is the Social Impact Reporting Process?
Social Impact Report Training
True Impact’s Top 5 Reporting Tips
User Account Management
I want to add team members to my account
How do I ensure the right person receives reminders about our report?
Logging into True Impact
Creating Your Report
The Report Builder - A Brief Orientation
What questions are asked in a Social Impact Report?
How do I create my Social Impact Report? (mini-trainings for each section of your report)
I want to allocate an investment
How do I complete the Overview, Intervention, and Beneficiary sections?
How do I complete the Outcomes section?
How do I complete the Narrative section?
How do I complete the Budget section?
How do I submit my report?
How do I get help on my Social Impact Report?
See more
Impact Model Resources
How to think about your social impact
Impact Model Overview
Program Development Stage
Reach Stage
Learn Stage
Act Stage
Succeed Stage
How to map your existing logic model into True Impact
See more
Post-Submission Tips
How do I resolve feedback on my Social Impact Report?
How do I download my completed Social Impact Report to share with others?
How do I update my Initial report to an Interim report?
I want to update my initial or interim report with final results
Report Content Tips
What do the terms in the True Impact platform mean?
What time period should my report cover?
What are the demographic category options for my report?
How do I create an organizational-level Social Impact Report?
How do we report on an investment made to our organization's endowment?
How do we measure our non $USD investments?
How do I create a Social Impact Report when my program or grant period has only recently started or isn't yet complete?
How do I measure the impact of pro bono projects on my organization?
How to use program outcomes to report on pro bono contributions
How do I report when funding went towards an event?
How do I create an impact report when funding went towards infrastructure projects?
What is the True Impact Social Impact Library?
Digging Deeper - Intervention Section
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Report Builder Tips
How do I dismiss the orange warnings preventing me from submitting my report?
How do I remove an indicator from the Impact Model?
How do I add Social Impact Indicators to my report?
How do I update my report if my program is delayed or extended?
How to allocate an investment to multiple reports
What if my Investment doesn't show up?
How do I clone a previous report?
Frequently Asked Questions
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Strengthening Measurement
How do we report on "meals distributed" if we only track lbs of food distributed?
Research, Evidence, and Tools
How do I complete the beneficiary section if we don't collect demographic data?
Helping the helpers: how to measure the impact of nonprofit and intermediary support work
True Impact's Top 5 Data Collection Best Practices
Improving Data Quality
What is quality data?
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Using Your Data
Donor Outreach Planning: Data for Storytelling
Tips for sharing your Social Impact Report with others
