How does True Impact support our grantees throughout a Social Impact Reporting cycle?

True Impact prides itself on offering personalized support to both reduce the reporting burden and build the social impact measurement capacity of grantees. Our typical support strategies looks something like this:

• Initial Invitation // True Impact invites your grantees to the Social Impact Reporting process with a personalized welcome note, details about the investment from their funder, guidance on how to access support when needed, instructions on how to log into their account, and a reporting timeline. 
• Reporting Reminders // Throughout the reporting cycle, True Impact sends reminders to grantees about the reporting timeline and additional guidance to support their reporting. True Impact shares guidance includes FAQs as well as access to a customized Social Impact Reporting Resource Page. This Reporting Resource page includes details about their specific funder's goals and priorities, logic model examples, and Measurement Tools and Resources. 

• Social Impact Orientation // True Impact provides a 7-minute orientation for all grantees to walk them through the reporting process. The orientation covers the essentials of the web-based reporting platform, tips for creating the strongest report possible, and examples of reports, giving grantees what they need to get started quickly and on their own schedule.

• One on one support // In additional to regular email communication and online support, all grantees have access to True Impact's measurement experts for one on one support via zoom. Grantees can schedule as needed and include colleagues who would benefit from joining. These calls are opportunities to dive into the specifics of a program and its theory of change and receive customized advice from our team of measurement experts. 
• Custom Report Reviews // After grantees submit their draft reports, True Impact's team of measurement experts reads each report in full. We then offer customized feedback on each report offering suggestions on ways to strengthen and refine the report so the grantee can feel proud to share their report at the completion of the process with any of their stakeholders.
• Communication Support // After the reporting process is complete, True Impact guides your grantees to leverage their Impact Report as a communication tool. Social Impact Reports contain a program's theory of change and measurement plans in a comprehensive but concise way. We encourage all grantees to share this important document and to amplify their excellent work among their stakeholders.