Resolve Feedback

Respond to feedback from True Impact and your funder on your Social Impact Reports within the True Impact platform.

Responding to Feedback

  1. When feedback is available, you will receive an email notification.
  2. Log in to your True Impact account.
  3. Navigate to the "To Do" tab to find reports with feedback and click "Start".
  4. The report opens, showing your submitted report on the left and the feedback on the right.
  5. Carefully review the comments provided for each feedback item by clicking "Begin Review".
  6. Comments highlight areas that might need changes.
    1. If the feedback requires changes, click "Make Edits". This opens a window to modify the relevant section. Make the necessary edits and then click "Save & Continue".
    2. If no changes are needed, click "It's Correct As Is".
    3. Once the section is complete, you will be directed to the next feedback item.
  7. Once all items are addressed, click "Completed" on the status confirmation screen. This submits the resolved feedback to True Impact for verification. 
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