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How do I manage users in my account or edit my organization's information?

This is how you add or remove users in your donor portal. 

Adding a User

  • Click on your name in the top corner to access your account settings.
  • Click on the Manage Users tab
  • Click "Add New User" to add a teammate. Enter their first name, last name, email, phone number, and role, and set a password for them.
  • Click on “Create User”


Removing a User

  • Click on your name in the top corner to access your account settings.
  • Click on the Manage Users tab
  • Locate the user you want to delete, then click on the checkbox next to it.
  • Click on the trashcan icon and delete.

Editing your Organization’s Information (name, EIN, website)

  • Click on your name in the top corner to access your account settings, organization details, and notification preferences.
  • Click on the My Organization tab on top
  • Edit your organization name, EIN, website address
  • Click on “Save All Changes”